Inviting your team
Two ways to bring people in: invitation codes and your organization join code.
There are two ways to add people to your organization.
1. Invitation codes (recommended)
From Invitations in the web app, create a code for a specific person. You can pre-set their role, work mode, specialty and schedule before they even join — so they land fully configured. Send them the code; they enter it when registering on mobile (or accept via the link).
Invitation codes are single-use, expire, and can be revoked at any time before they're accepted.
2. Your organization join code
Every organization has a join code (see Settings → Organization). Share it with people who should request to join. Depending on your join policy, requests are either auto-approved or land in Join Requests for an admin to approve and assign a role.
Managing members
Under Members you can see everyone, change roles and permissions, and remove people. Under a technician's profile you can set their weekly schedule and approve time-off.
Web vs mobile: office staff sign in on the web; field technicians use the mobile app. A person's access profile decides which platform(s) and features they get — see Roles & access.
Can't find what you need?
Open the support button in the app to reach our team.
